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Sport Assist AI Competitor Research

Customer Survey

Customer Interviews

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Survey Details

Customer Interviews

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Research Objective

To understand customer experiences and perceptions of SportsEngine to identify potential areas where Sport Assist AI can offer superior solutions.

Customer Interview Details

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Survey Objectives

To understand customer experiences and perceptions of SportsEngine to identify potential areas where Sport Assist AI can offer superior solutions.

Customer Survey Details

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Objective

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Target Responders

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To understand customer experiences and perceptions of SportsEngine to identify potential areas where Sport Assist AI can offer superior solutions.
{"text":"Have you used SportsEngine's services in the past year?","type":"mc","options":["Yes","No"],"required":true}, {"text":"What role do you primarily use SportsEngine for?","type":"mc","options":["Administrator","Coach","Parent","Athlete"],"required":true}, {"text":"How long have you been using SportsEngine?","type":"mc","options":["Less than 6 months","6 months to 1 year","1 to 3 years","More than 3 years"],"required":true}, {"text":"How often do you engage with SportsEngine's platform?","type":"mc","options":["Daily","Weekly","Monthly","Rarely"],"required":true}, {"text":"Do you use any additional sports management platforms besides SportsEngine?","type":"mc","options":["Yes","No"],"required":true}
{"text":"What are your favorite features of SportsEngine, and why?","type":"open","required":true}, {"text":"Are there any specific administrative tasks where you feel SportsEngine excels?","type":"open","required":true}, {"text":"What challenges or limitations have you encountered while using SportsEngine?","type":"open","required":true}, {"text":"If you could improve one aspect of SportsEngine, what would it be and why?","type":"open","required":true}, {"text":"On a scale of 1 to 5, how would you rate your satisfaction with SportsEngine's customer support?","type":"mc","options":["1","2","3","4","5"],"required":true}, {"text":"Have you experienced any issues with integrating SportsEngine with other tools or platforms you use? Please elaborate.","type":"open","required":false}, {"text":"Would you consider switching to a different platform if it offered better AI-driven automation of administrative tasks? Why or why not?","type":"open","required":true}, {"text":"How does SportsEngine's pricing compare to the value it provides?","type":"open","required":true}, {"text":"Have you noticed any communication gaps when using SportsEngine for team coordination?","type":"open","required":false}, {"text":"Would you recommend SportsEngine to other sports organizations? Why or why not?","type":"open","required":true}, {"text":"What additional features or tools do you wish SportsEngine would provide to make your administrative tasks easier?","type":"open","required":true}
Thank you for taking the time to speak with us. We’re in the process of developing a new feature called the Product Initiative Builder, designed to streamline the creation of various product management documents like the Value Proposition and Initiative Canvas through automation. Your feedback will help us ensure it effectively meets your needs as a product manager or UX designer.
Sport Assist AI CompRes
Interview
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