Understand customer satisfaction, preferences, and unmet needs regarding SportsEngine, and assess the potential for them to switch to Sport Assist AI.

{"text":"Have you used SportsEngine for managing sports activities in the past 12 months?","type":"mc","options":["Yes","No"],"required":true}, {"text":"What is your role in the organization using SportsEngine?","type":"mc","options":["Administrator","Coach","Volunteer","Parent/Guardian"],"required":true}, {"text":"Approximately how many members does your sports organization have?","type":"mc","options":["<100","100-500","500-1000",">1000"],"required":true}, {"text":"Which of the following features do you use on SportsEngine?","type":"mc","options":["Registration","Payment Processing","Team Communication","Scheduling"],"required":true}, {"text":"Are you involved in decision-making regarding the use of sports management platforms?","type":"mc","options":["Yes","No"],"required":true}

{"text":"What do you like the most about using SportsEngine?","type":"open","required":true}, {"text":"What challenges or frustrations have you encountered while using SportsEngine?","type":"open","required":true}, {"text":"On a scale of 1 to 5, how satisfied are you with SportsEngine's customer support?","type":"mc","options":["1 (Very Dissatisfied)","2","3","4","5 (Very Satisfied)"],"required":true}, {"text":"Are there any features you wish SportsEngine offered but currently doesn't? If so, what are they?","type":"open","required":false}, {"text":"To what extent does SportsEngine help in reducing volunteer time for administrative tasks?","type":"mc","options":["Not at all","Somewhat","Moderately","Significantly"],"required":true}, {"text":"How would you rate the ease of use of SportsEngine's platform?","type":"mc","options":["Very Difficult","Difficult","Neutral","Easy","Very Easy"],"required":true}, {"text":"Have you considered switching from SportsEngine to another platform? If yes, which one and why?","type":"open","required":true}, {"text":"What would be the primary factors that would influence your decision to switch to a new sports management platform?","type":"open","required":true}, {"text":"How important do you think AI integration in a sports management platform is for addressing your organization's challenges?","type":"mc","options":["Not Important","Somewhat Important","Important","Very Important"],"required":true}, {"text":"Would you be open to testing a new AI-driven sports management platform if it promised to reduce administrative burdens significantly?","type":"mc","options":["Yes","No","Maybe"],"required":true}

Thank you for taking the time to participate in our research study. Your feedback is crucial in helping us understand how platforms like SportsEngine are currently fulfilling the needs of sports organizations. This information will guide us in developing solutions to better meet the unique challenges faced by grassroots and community sports clubs.

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