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Sport Assist AI Competitor Research Interviews

Customer Survey

Customer Interviews

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Research Objective

To gain insights into how competitor platforms like SportsEngine, TeamSnap, and LeagueApps are serving their customers, identifying strengths, weaknesses, and unmet needs that Sport Assist AI can address.

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Survey Objectives

To gain insights into how competitor platforms like SportsEngine, TeamSnap, and LeagueApps are serving their customers, identifying strengths, weaknesses, and unmet needs that Sport Assist AI can address.

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Objective

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To gain insights into how competitor platforms like SportsEngine, TeamSnap, and LeagueApps are serving their customers, identifying strengths, weaknesses, and unmet needs that Sport Assist AI can address.
[{"question":"Which sports management platforms have you used in the past year?","type":"mc","options":["SportsEngine","TeamSnap","LeagueApps","Other"],"required":true}, {"question":"How frequently do you use these platforms?","type":"mc","options":["Daily","Weekly","Monthly","Rarely"],"required":true}, {"question":"What type of organization are you affiliated with?","type":"mc","options":["Youth Sports","Community Sports","School Sports","Recreational Leagues"],"required":true}, {"question":"Are you involved in the decision-making process for choosing a sports management platform?","type":"mc","options":["Yes","No"],"required":true}, {"question":"On a scale of 1 to 10, how would you rate your overall satisfaction with your current platform?","type":"open","required":true}]
[{"text":"Can you describe how your organization currently uses the sports management platform(s)? What features do you find most useful?","type":"open","required":true}, {"text":"Which aspects of your platform do you think are most beneficial for volunteers and participants?","type":"open","required":true}, {"text":"Have you encountered any challenges or frustrations while using these platforms? Please describe.","type":"open","required":true}, {"text":"In what ways do you think the current platforms could improve to better meet your needs?","type":"open","required":true}, {"text":"Are there any features or tools you find lacking in your current solution?","type":"open","required":false}, {"text":"To what extent do the current platforms help reduce the administrative burden on volunteers?","type":"open","required":true}, {"text":"Would you consider switching to a new platform? If so, what would be the primary reason?","type":"open","required":true}, {"text":"How important is automation in your choice of a sports management platform?","type":"mc","options":["Very important","Somewhat important","Not important"],"required":true}, {"text":"What type of support or training do you receive from your current platform provider?","type":"open","required":false}, {"text":"How would you rate the ease of communication tools within the platform?","type":"mc","options":["Excellent","Good","Fair","Poor"],"required":true}, {"text":"How effectively does your current platform integrate with other tools you use?","type":"open","required":false}, {"text":"What would you describe as the primary strengths of your current platform?","type":"open","required":false}, {"text":"How do you manage team communication outside of the platform, if at all?","type":"open","required":false}, {"text":"If you could suggest one improvement for your current platform, what would it be?","type":"open","required":true}, {"text":"Is there anything else you would like to share about your experience with your current sports management platform?","type":"open","required":false}]
Thank you for taking the time to participate in our research. We are conducting interviews to better understand how current solutions are meeting the needs of sports organizations like yours. Your feedback will help us identify opportunities to improve and better serve customers in the community sports sector.
Sport Assist AI CompRes Interviews
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