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Sport Assist AI Competitor Research Survey

Customer Survey

Customer Interviews

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Research Objective

To understand the customer preferences and pain points of users of competitor products such as SportsEngine, TeamSnap, and LeagueApps, and identify opportunities for Sport Assist AI to better meet their needs.

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Survey Objectives

To understand the customer preferences and pain points of users of competitor products such as SportsEngine, TeamSnap, and LeagueApps, and identify opportunities for Sport Assist AI to better meet their needs.

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Objective

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To understand the customer preferences and pain points of users of competitor products such as SportsEngine, TeamSnap, and LeagueApps, and identify opportunities for Sport Assist AI to better meet their needs.
[{"text":"Which of the following platforms do you currently use for sports management?","type":"mc","options":["SportsEngine","TeamSnap","LeagueApps","Other"],"required":true}, {"text":"How long have you been using this platform?","type":"mc","options":["Less than 6 months","6 months to 1 year","1-2 years","More than 2 years"],"required":true}, {"text":"What role do you primarily play in your organization?","type":"mc","options":["Administrator","Coach","Volunteer","Parent"],"required":true}, {"text":"How frequently do you use the platform?","type":"mc","options":["Daily","Weekly","Monthly","Occasionally"],"required":true}, {"text":"Have you considered switching your sports management platform in the past year?","type":"mc","options":["Yes","No"],"required":true}]
[{"text":"What do you like most about the platform you use?","type":"open","required":true}, {"text":"What features do you think are missing in the platform you use?","type":"open","required":true}, {"text":"How effective do you find the platform in reducing administrative workload?","type":"mc","options":["Very effective","Somewhat effective","Not effective","Not sure"],"required":true}, {"text":"How does the platform help you manage communication within your organization?","type":"open","required":true}, {"text":"Have you experienced any issues or challenges while using the platform? If so, please describe.","type":"open","required":true}, {"text":"On a scale from 1 to 5, how would you rate the user-friendliness of the platform? (1 being 'Not user-friendly' and 5 being 'Very user-friendly')","type":"mc","options":["1","2","3","4","5"],"required":true}, {"text":"Which specific features do you find most valuable in the platform?","type":"open","required":true}, {"text":"What improvements would you like to see in the platform you currently use?","type":"open","required":true}, {"text":"Do you feel that the platform adequately addresses volunteer coordination and management? Why or why not?","type":"open","required":true}, {"text":"Would you recommend the platform you use to others? Why or why not?","type":"open","required":true}, {"text":"If you were to switch platforms, what factors would motivate your decision?","type":"open","required":true}, {"text":"How important is AI integration in improving the efficiency of sports management platforms to you?","type":"mc","options":["Very important","Somewhat important","Not important","Not sure"],"required":true}, {"text":"Have you utilized any support or help from the platform's customer service? How was your experience?","type":"open","required":true}, {"text":"What other tools or platforms do you use alongside this platform to manage your sports organization?","type":"open","required":false}]
Thank you for taking the time to participate in our survey. We are conducting research to understand the experiences of users of sports management platforms to help us improve our own offerings. Your feedback will be instrumental in shaping solutions that better address your needs.
Sport Assist AI CompRes Survey
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