To understand what features customers of SportsEngine appreciate and dislike, how the platform addresses their needs, and identify opportunities for Sport Assist AI.

{"text":"What type of sports organisation are you apart of?","type":"mc","options":["Youth sports","School sports","Adult leagues","Other"],"required":true,"failIf":[]}, {"text":"In what capacity do you use these tool?","type":"mc","options":["Administrator","Coach","Parent","Athlete","Age manager"],"required":true,"failIf":["Athlete"]}, {"text":"What platforms or tools are you currently using to manage your sports organisation? You can describe the different tools and platforms used to manage registrations, communications and merchandising","type":"open","options":["Yes","No"],"required":true,"failIf":[]}, {"text":"How long have you been using these tools?","type":"mc","options":["Less than 6 months","6-12 months","1-2 years","More than 2 years"],"required":true,"failIf":[]}, {"text":"Do you use other sports management platforms in conjunction with SportsEngine?","type":"mc","options":["Yes","No"],"required":true,"failIf":[]}

{"text":"What features of SportsEngine do you find most useful?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"Are there any features of SportsEngine that you find lacking or unsatisfactory?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"How does SportsEngine effectively address the needs of your sports organization?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"What issues, if any, remain unaddressed by SportsEngine in your organization?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"How often do you experience technical issues with SportsEngine?","type":"mc","options":["Frequently","Occasionally","Rarely","Never"],"required":true,"failIf":[]}, {"text":"How satisfied are you with the customer support provided by SportsEngine?","type":"mc","options":["Very satisfied","Somewhat satisfied","Neutral","Dissatisfied"],"required":true,"failIf":[]}, {"text":"Would you consider switching from SportsEngine to another platform? Why or why not?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"Which features would you like to see improved or added to SportsEngine?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"Does SportsEngine help reduce the administrative burden effectively in your organization?","type":"mc","options":["Yes","Somewhat","No"],"required":true,"failIf":[]}, {"text":"In what ways has SportsEngine impacted volunteer burnout or efficiency in your organization?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"How does SportsEngine compare with other platforms you’ve used in terms of ease of use?","type":"mc","options":["Easier","About the same","Harder"],"required":true,"failIf":[]}, {"text":"If you could change one thing about SportsEngine, what would it be?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"How likely are you to recommend SportsEngine to other sports organizations?","type":"mc","options":["Very likely","Somewhat likely","Not likely","Would not recommend"],"required":true,"failIf":[]}, {"text":"What would encourage you to consider switching to a new platform like Sport Assist AI?","type":"open","options":[],"required":true,"failIf":[]}, {"text":"Any additional comments or feedback about your experience with SportsEngine?","type":"open","options":[],"required":false,"failIf":[]}

Thank you for taking the time to participate in our survey. We aim to understand your experience with SportsEngine to enhance our offerings at Sport Assist AI. Your feedback is invaluable, and it will help us deliver solutions that better meet the needs of sports organizations.

Sport Assist AI CompRes Survey

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