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Brand Creator Competitor Research

Competitor Research

Competitor Analysis

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Short Description

Canva

Canva provides a 'Brand Kit' feature which allows users to maintain and manage their brand's visual elements like logos, color palettes, and fonts in one consolidated place. This tool simplifies creating consistent brand materials. Canva’s key point of difference is its extensive library of templates and design elements accessible even to users with no graphic design background.

Adobe Spark

Adobe Spark allows users to create, manage, and disseminate branded materials with ease. Its integration within the Adobe ecosystem provides a robust platform for professional-grade design. The platform distinguishes itself with high-quality output and advanced features catering to professional designers.

Wix Logo Maker

Wix Logo Maker provides a user-friendly tool for business owners to create logos and brand identities with guided input on brand personality and preferences. Wix’s AI-driven tool simplifies the design process, making it accessible for non-designers, and it integrates seamlessly with Wix websites.

Feature Availability

Canva
Adobe Spark
Wix Logo Maker
Feature Observation

Execution and Depth

Canva
Adobe Spark
Wix Logo Maker
Execution Observation

User Experience

Canva
Adobe Spark
Wix Logo Maker
UX Observations

Differentiation

Canva
Adobe Spark
Wix Logo Maker
Differentiation Observations

Pricing and Packaging

Canva
Adobe Spark
Wix Logo Maker
Pricing Observations

Adoption Signals

Canva
Adobe Spark
Wix Logo Maker
Adoption Observations

Strengths

Canva
Adobe Spark
Wix Logo Maker
Strengths Observations

Weaknesses

Canva
Adobe Spark
Wix Logo Maker
Weaknesses Observations

Opportunities

Canva
Adobe Spark
Wix Logo Maker
Opportunitiy Observations

Threats

Canva
Adobe Spark
Wix Logo Maker
Threat Observations

Can you see delta's?

Go into your competitors and make any changes you find through your research, then we can help you generate strategic observations.

Customer Interviews

Customer Interview Script

Its time to talk to customer below is a basic outline so you can interview your competitors customers and ask them about your competitors pain and pleasure points.

Edit

Customer Interview Template

Introduction

Thank you for taking the time to speak with us. We are conducting research to better understand your experiences with [Competitor Name] and how it meets your needs.

Customer Profile

  • Can you tell us about yourself and your role?
  • How long have you been using [Competitor Name]?
  • What led you to start using this product/service?

Pain Points Exploration

  • What challenges did you face before using [Competitor Name]?
  • What aspects of the product do you find frustrating or lacking?
  • Have you encountered any issues that made you consider switching to another solution?

Pleasure Points & Key Benefits

  • What do you love most about [Competitor Name]?
  • Which feature or benefit keeps you using this product?
  • How has this product helped you or your business?

Comparative & Improvement Questions

  • Have you used any similar products? How does [Competitor Name] compare?
  • If you could improve one thing about the product, what would it be?
  • What would make you more loyal to this product?

Closing

Thank you for sharing your insights! Is there anything else you'd like to add? Would you be open to future follow-up discussions?

Pre Qualifying Questions

Its time to talk to customer below is a basic outline so you can interview your competitors customers and ask them about your competitors pain and pleasure points.

Edit

Prequalifying Questions for Customer Interviews

1. Basic Information

  • What is your full name?
  • What is your email or preferred contact method?
  • What is your current job title and industry?

2. Competitor Experience

  • Which of the following competitor products have you used? (Select all that apply)
  • Please specify the duration of your usage for each selected product.
  • What factors influenced your decision to use this competitor product?

3. Usage & Engagement

  • How frequently do you engage with this product? (e.g., daily, weekly, monthly)
  • What features do you primarily use?
  • Have you contemplated switching to any other product? If yes, what were the reasons?

4. Pain & Pleasure Points Interest

  • Can you describe any challenges you have encountered while using this product?
  • What aspects of the product do you find most beneficial?
  • What is one improvement you wish to see in the product?
  • Can you share your decision-making process for choosing this product over others?

5. Willingness & Availability

  • Are you willing to participate in an interview to discuss your experiences more deeply?
  • What days and times are most convenient for you to have an interview?

Interview your competitors customers

While you take the time to validate the information in the competitor research, one way to get really clear is to interview your competitors customers.