Product Initiative builder Competitor Research
Competitor Research
Competitor Analysis
Short Description
Aha!
Aha! offers a feature for building product roadmaps and feature documentation that includes a similar user-driven, structured input system. Their point of difference lies in deep integration with analytics that helps product managers understand the impact of potential features based on historical data.
ProdPad
ProdPad provides a canvas toolkit that allows users to outline and develop their product strategies, including feature development using structured templates. Their unique selling point is the 'product feedback loop' feature that integrates customer feedback directly into the product planning process.
Craft.io
Craft.io specializes in product management software that facilitates feature ideation to launch with a strong emphasis on visual and interactive tools such as product trees and roadmaps. Distinguishing itself with powerful visualization tools, it appeals to teams who value a visual approach to product management.
Feature Availability
Aha!
ProdPad
Craft.io
Feature Observation
Execution and Depth
Aha!
ProdPad
Craft.io
Execution Observation
User Experience
Aha!
ProdPad
Craft.io
UX Observations
Differentiation
Aha!
ProdPad
Craft.io
Differentiation Observations
Pricing and Packaging
Aha!
ProdPad
Craft.io
Pricing Observations
Adoption Signals
Aha!
ProdPad
Craft.io
Adoption Observations
Strengths
Aha!
ProdPad
Craft.io
Strengths Observations
Weaknesses
Aha!
ProdPad
Craft.io
Weaknesses Observations
Opportunities
Aha!
ProdPad
Craft.io
Opportunitiy Observations
Threats
Aha!
ProdPad
Craft.io
Threat Observations
Can you see delta's?
Go into your competitors and make any changes you find through your research, then we can help you generate strategic observations.
Customer Interviews
Customer Interview Script
Its time to talk to customer below is a basic outline so you can interview your competitors customers and ask them about your competitors pain and pleasure points.
Customer Interview Template
Introduction
Thank you for taking the time to speak with us. We are conducting research to better understand your experiences with [Competitor Name] and how it meets your needs. Your feedback is invaluable in helping us improve our services.
Customer Profile Questions
- Can you tell us about yourself and your role within your company?
- How long have you been using [Competitor Name]?
- What initially led you to start using this particular product?
Pain Points Exploration
- What challenges were you experiencing before using [Competitor Name]?
- What aspects of the product do you find frustrating or insufficient?
- Could you describe a situation where the product didn’t meet your expectations or needs?
Pleasure Points & Key Benefits
- What features or aspects of [Competitor Name] do you find most beneficial?
- Which element of the product keeps you loyal or engaged?
- How has [Competitor Name] positively impacted your work or business processes?
Comparative & Improvement Questions
- Have you tried other similar products? How does [Competitor Name] compare to them?
- If you could change or enhance one thing about the product, what would it be?
- What additional features or changes would make you more likely to recommend this product to others?
Closing
Thank you for sharing your insights! Is there anything else you'd like to add about your experience with [Competitor Name]? Would you be open to future follow-up discussions?
Pre Qualifying Questions
Its time to talk to customer below is a basic outline so you can interview your competitors customers and ask them about your competitors pain and pleasure points.
Prequalifying Questions for Customer Interviews
1. Basic Information
- What is your full name?
- What is your email or preferred contact method?
- What is your current job title and industry?
2. Competitor Experience
- Which of the following competitor products have you used in the past or are currently using? (Select all that apply)
- How long have you actively used these products?
- Why did you initially choose these products?
3. Usage & Engagement
- On average, how often do you use these products? (Daily, Weekly, Monthly)
- Which features of these products do you find most valuable?
- Have you ever considered using a different product? If yes, what influenced your consideration?
4. Pain & Pleasure Points Interest
- Can you describe a significant challenge you've encountered while using these products?
- What do you appreciate most about these products?
- What is one feature you believe could be improved?
5. Willingness & Availability
- Are you willing to participate in a brief interview to discuss your experiences?
- When would be the most convenient time for you to have this interview?
Interview your competitors customers
While you take the time to validate the information in the competitor research, one way to get really clear is to interview your competitors customers.